I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Just contact me within: 3 days of delivery
Ship items back to me within: 7 days of delivery
Request a cancellation within: 2 days of purchase
But please contact me if you have any problems with your order.
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Please contact me if you have any problems with your order.
I will only use your shipping and billing address, and contact information
All custom orders are considered.
Please note custom orders will be considered on a case by case basis. Consideration will depend on schedules, current orders and supplies.
Online tracking is now included on ALL domestic & international orders!
Express Courier & Express Post upgrades are available on checkout.
Please note that whilst express orders are given priority, processing times still apply.
Please message me if you require your order by a specific date and I will do my very best to accommodate.
I will happily consider wholesale orders on a case by case situation.
I currently supply a limited number of carefully selected boutiques in the U.S, Canada & Australia.
Customs, extreme weather events and industry related delays can affect the arrival time of your package. Unfortunately, in-transit delays are out of my control.
However, if you think there is an issue with the arrival time of your package, based on the estimated shipping times outlined in my policies, please contact me & I will do my best to assist and we can work on a suitable solution together.
All of my pieces are handmade & therefore delicate so please treat them with lots of love & care.